Are you passionate about creating great guest experiences and supporting a strong, welcoming team environment? Hexagon Board Game Cafe, a hybrid coffee shop, board game cafe, and retail space in Calgary, is looking for a dedicated Assistant Manager to join our team.
About Hexagon Cafe:
At Hexagon Cafe, we believe in Creating. Rewarding. Connections. We’re more than a coffee shop and board game cafe. We’re a hybrid space combining coffee service, board game experiences, and retail in a social, experience-driven environment where people come together to connect, play, and create lasting memories. Our approach shapes everything we do, from guest experience to team culture.
Our Manifesto:
Why do we play games?
Is it to roll the highest number, defeat our opponents, or tally the highest score?
Playing games is more than just the conquest. It’s the experience. It’s the emotions of secretly outwitting others. It’s the analysis paralysis, the overwhelming joy, and the suspense before the final turn. It doesn’t matter if we win or lose.
When playing games, we commit to the present and the connections with our friends. The outcome is trivial. What is meaningful are the conversations shared, the emotions experienced, and the memories we create.
Responsibilities:
As Assistant Manager, you’ll support daily operations and help ensure a smooth, consistent experience for both guests and staff.
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- Support daily cafe operations and lead service on shift when needed
- Assist Shift Leads and team members with real-time problem solving during service
- Maintain operational standards including cleanliness, organization, and overall readiness
- Assist with hiring, training, onboarding, and ongoing staff development
- Manage ordering and inventory for all cafe supplies, including food, beverages, ingredients, and operational materials
- Support inventory tracking and basic maintenance needs
- Assist with execution of events and in-store promotions
- Assist with menu updates and product coordination
- Communicate with management on service flow, team performance, and operational needs
Qualifications:
We’re looking for someone confident in a hands-on leadership support role who can help keep day-to-day operations running smoothly.
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- Experience in a supervisory, shift lead, or similar leadership role (food service or retail preferred)
- Strong working knowledge of modern board games, with confidence learning, teaching, and recommending games to guests
- Comfortable supporting or leading a busy service floor in a fast-paced environment
- Strong customer service skills with a calm, solutions-focused approach
- Ability to coach, support, and communicate clearly with team members
- Reliable, organized, and able to follow through on operational tasks
- Available to work evenings, weekends, and peak business hours
- Interest in hospitality operations and team development
Perks and Benefits:
At Hexagon Cafe, we value our team and aim to create a supportive workplace culture.
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- Comprehensive benefits package, including dental, vision, and extended health coverage for full-time employees
- Discounts on food, drinks, and retail merchandise
- A team-focused environment with strong culture and low turnover
Position Type: Full-time, Permanent (typically 30–40 hours per week)
Compensation: Starting at $17/hour, plus tips
Additional Information:
This is a hands-on role focused on daily operations, team support, and service execution in a busy hybrid cafe and board game environment.
If you enjoy working with people, thrive in a fast-paced setting, and already have a strong comfort level with board games, we’d love to hear from you.
To apply, please send your resume and a brief cover letter outlining your experience and interest in the role to kellie@thehexcafe.com. Please also include your top 3 modern board games and a short note on why you enjoy them.
Hexagon Cafe is an equal opportunity employer. We thank all applicants for their interest, however only those selected for an interview will be contacted.